With Advanced Rules, you now have more control over how your emails are sorted, filed or bumped to the top of your inbox. You can create multi-condition and multi-action rules and set your inbox to organize itself automatically. Advanced Rules allow you to combine your existing rules together and customize them to suit you. We’ve included a number of optional conditions that are unique to Outlook.com, including time constraints, email tallying, checking read/unread state of emails, and checking if the sender is a contact you know.
Here’s an example of an Advanced Rule:
If an unread email is older than 3 days and is from one of your contacts, mark it as important and flag it.
This rule brings any emails you might have missed, from real people you know, to the top of your inbox.
We all make mistakes. Billions of emails in Outlook.com are moved from one folder to another every week. Occasionally, you’ll drop an email into the wrong folder or hit Delete by accident. Now it’s even easier to undo mistakes in range of commands—delete, categorize, flag, mark as junk, or move—for one email or a whole group. Just click the undo button, or type Ctrl+Z, to bring them right back.
Outlook.com customers use the Reply button almost 8 million times a day. With in-line reply, you can directly respond to an email thread without launching a new view. In-line reply can help you save time, and track your conversations more easily.
More personal messaging
One thing we heard from customers was that starting a chat session with friends wasn’t as easy to find as it could be, so we’ve made several improvements to the experience:
- Find recent conversations and other contacts you can chat with in the bottom left of your inbox. One click will launch you straight into a conversation with them.
- If you’re chatting with a friend on one service, but want to continue the talk on another service, now you can switch over from right inside the chat session.
- You can now browse your People by filtering what service they’re using (Skype, Facebook etc.). You can even see who’s currently available–Icons will now appear alongside names, so you know who’s able to Video, Call or just chat.